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Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account (name, email address)
  • Make a purchase (billing information, payment details)
  • Contact our support team
  • Subscribe to our newsletter
  • Respond to surveys or communications

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

  • IP address and location data
  • Browser and device information
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

2. How We Use Your Information

2.1 Primary Purposes

  • Process transactions and deliver products
  • Manage your account and provide support
  • Send transactional emails and updates
  • Respond to your inquiries and requests

2.2 Additional Uses

  • Improve our products and services
  • Analyze usage patterns and trends
  • Detect and prevent fraud
  • Comply with legal obligations
  • Send marketing communications (with consent)

2.3 Legal Basis for Processing

We process your information based on one or more of the following legal grounds:

  • Performance of a contract
  • Legal obligation
  • Legitimate business interests
  • Your consent

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with:

3.1 Service Providers

  • Payment processors (Stripe, PayPal)
  • Email service providers
  • Analytics services
  • Customer support platforms

3.2 Legal Requirements

We may disclose information if required to do so by law or if we believe such action is necessary to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud or abuse
  • Ensure the safety of users

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure data storage with encryption at rest
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access Rights

  • Request access to your personal data
  • Receive a copy of your data
  • Know how we use your data

5.2 Control Rights

  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent
  • Data portability

To exercise these rights, please contact us at support@thecoachingmarketingkit.com. We will respond to your request within 30 days.

6. Cookies and Tracking

6.1 Types of Cookies We Use

  • Essential cookies for site functionality
  • Analytics cookies to understand usage
  • Preference cookies to remember settings
  • Marketing cookies for targeted advertising

6.2 Cookie Control

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

6.3 Third-Party Tracking

We use services like Google Analytics and Facebook Pixel. These services may collect and process data about your use of our website.

7. Contact Us

For privacy-related inquiries or to exercise your rights, contact us:

  • Email: support@thecoachingmarketingkit.com
  • Address: Coaching Marketing Kit LLC, 1942 Broadway Suite 314C, Boulder, CO
Last updated: March 20, 2024

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